Legal

Privacy Policy

Effective March 8, 2026

This page explains how ScanForge handles data across accounts, QR codes, analytics, and billing-connected features.

Overview

This Privacy Policy explains how ScanForge collects, uses, stores, and shares information when you access the website, create an account, generate QR codes, view analytics, or purchase a paid plan.

By using the service, you acknowledge that ScanForge processes technical and account-related information as described on this page.

Information we collect

We may collect account information such as your email address, authentication session data, and profile or subscription identifiers needed to operate the service.

We also collect QR code content, generation settings, short-code mappings, redirect targets, scan-count analytics, and usage metadata reasonably required to deliver QR code generation, redirection, and analytics features.

If you use a paid plan, billing-related identifiers such as Stripe customer, subscription, and price references may be stored. ScanForge does not store full payment card details.

How we use information

We use the information we collect to authenticate users, generate and serve QR codes, operate redirect tracking, provide scan analytics, maintain QR code history, troubleshoot issues, enforce plan limits, and improve product reliability.

We may also use service data to prevent abuse, investigate suspicious activity, enforce these Terms, comply with legal obligations, and protect the service, its operator, and other users.

QR codes and redirect visibility

ScanForge generates QR codes that encode user-provided content or redirect through short URLs. QR code content and redirect targets are not treated as confidential by default.

Anyone who scans a QR code or accesses its short URL will be redirected to the configured target. If you want account-linked ownership, analytics, and private dashboard access, you should use an authenticated account.

Analytics and scan tracking

When a dynamic QR code is scanned, ScanForge may log the scan event, including timestamp, approximate geographic location derived from IP address, and referral context needed to provide scan analytics.

Analytics data is associated with the QR code and accessible to the QR code owner through the dashboard.

Third-party service providers

ScanForge may rely on third-party providers such as hosting platforms, analytics or logging infrastructure, email delivery services, and Stripe for subscription billing. These providers may process data as needed to deliver their portion of the service.

Your use of billing and email-related features may therefore involve disclosure of limited information to those providers when necessary to operate the product.

Cookies and similar technologies

ScanForge uses session-related cookies and similar storage mechanisms needed to keep users signed in, preserve account state, and support secure product functionality. Additional operational cookies or local storage may be used where necessary to run the service.

Data retention

We retain information for as long as reasonably necessary to operate the service, maintain QR code history, support analytics and billing workflows, investigate abuse, enforce legal rights, or comply with legal obligations.

We may delete, anonymize, or stop retaining information at our discretion, subject to operational needs, backup cycles, and legal requirements.

Security

ScanForge uses reasonable technical and organizational measures intended to protect stored data and account sessions. However, no service can guarantee absolute security, uninterrupted availability, or immunity from unauthorized access.

Your choices

You may be able to update account details, delete QR codes, or end a subscription through the product interface when those controls are available.

Where required by applicable law, you may also have rights to request access, correction, deletion, or restriction of certain personal data, subject to identity verification, operational limitations, and legal exceptions.

Children

ScanForge is not intended for children, and the service should not be used by anyone who is not legally able to enter into binding terms under applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. The version published on this page will apply from its stated effective date unless a later date is specified.

Contact

For privacy-related questions or requests, contact [email protected]